Collections Officer

Company: MD-DC Credit Union Association
Location: Washington
Posted on: November 13, 2024

Job Description:

Dept. of Commerce Federal Credit UnionLocation: Washington, DCSchedule: Full-timePosition OverviewThe Department of Commerce Federal Credit Union is seeking a Collections Officer to join our collections department. The successful candidate must be a detail-oriented, energetic, go-getter who is knowledgeable of all collections and bankruptcy laws. The role of the Collections Officer is to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and/or recovering collateral.Education & ExperienceHigh School Diploma or GED.3-5 years of collections experience in a financial institution or like industry.Experience with Symitar (Episys) is preferred.Requirements

• Contacts delinquent and negative balance accounts by phone, mail, and email.
• Determine the reason for delinquency, make appropriate arrangements to bring the account current, negotiate extension agreements.
• Document all collection activity, payment arrangements, and correspondence.
• Ensure collection process is conducted in accordance with credit union policy, bankruptcy code, legal regulations, and Fair Debt Collection Practices and governing state laws.
• Skip trace to locate members utilizing available collection tools.
• Inform management of trends in loan underwriting contributing to delinquent/charge-off loans.
• Other related duties as assigned.Additional CommentsThe Department of Commerce Federal Credit Union is a community-based financial institution located in Washington, DC. The credit union prides itself on its member services that harkens to the day when every member was known by their first name. Its field of membership includes most Department of Commerce employees and anyone who lives, works, worships, or goes to school in Washington, DC. Established in 1933, the credit union has grown to over $400 million in assets with over 24,000 members. The credit union is very strong financially with consistent bottom line performance exceeding peer averages. The credit union offers a competitive salary and benefits package.How to Apply
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Keywords: MD-DC Credit Union Association, Potomac , Collections Officer, Accounting, Auditing , Washington, Maryland