STRATEGIC ACCOUNT MANAGER
Company: United States Postal Service
Location: Washington
Posted on: October 1, 2024
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Job Description:
FUNCTIONAL PURPOSE: Manages assigned customer accounts to
provide guidance in the planning, development, and implementation
of strategic account plans and activities.
DUTIES AND RESPONSIBILITIES: 1. Develops and executes strategic
account plans for assigned customers with revenue potential to
identify and pursue opportunities for new and existing growth.
2. Develops and maintains strategic relationships with external
customers and internal contacts across leadership and functional
areas to achieve objectives.
3. Develops and deploys strategies to grow and retain USPS revenue
and meet customer objectives.
4. Develops creative solutions within the limits of the customer
strategic business objectives. Works closely with internal contacts
to develop and present solutions and materials to the customer.
5. Manages strategic account team activities associated with the
implementation of strategic plans including customer relationships,
and coordination with other USPS organizations.
6. Researches and reports on the progress of goals to management,
identifies leading practices to share with peers and other USPS
organizations as appropriate.
7. Records and monitors customer account information in a data base
system; tracks strategic activities, monitors service performance
of assigned accounts and proactively identifies areas for
improvement and formulates actionable resolution plans.
8. Maintains up-to-date knowledge of USPS products and
services.
Keywords: United States Postal Service, Potomac , STRATEGIC ACCOUNT MANAGER, Executive , Washington, Maryland
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