Produce Team Leader - Strategic Operations Manager

Company: Whole Foods Market
Location: Ashburn
Posted on: November 4, 2024

Job Description:

Job SummaryAs a Produce Team Leader at Whole Foods Market, you will play a crucial role in driving business success by delivering exceptional customer service, building a positive work environment, and achieving sales, purchasing, and labor targets. This leadership position requires a strong understanding of retail operations, inventory management, and customer service principles.Key Responsibilities">

• ---Holds team members accountable for delivering outstanding customer service.
• ---Builds a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
• ---Makes hiring and separation decisions.
• ---Accountable for monitoring and achieving sales, purchasing, and labor targets.
• ---Maintains proper product assortment, merchandising, and inventory control.
• ---Establishes and maintains collaborative and productive working relationships with department leaders and with vendors.
• ---Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.
• ---Sets and achieves the highest standards of retail execution.
• ---Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• ---Maintains awareness of customer flows and needs and directs team members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• ---Selects, trains, develops, mentors, motivates, and counsels team members in a manner that sustains a high-performance team and minimizes turnover.
• ---Provides timely, thorough, and thoughtful performance evaluations.
• ---Consistently communicates and models WFM vision and goals.Requirements---To succeed in this role, you must have a strong background in retail operations, inventory management, and customer service principles. The ideal candidate will possess excellent interpersonal, motivational, team building, and customer relationship skills. Additionally, they will have the ability to teach others in a positive and constructive manner, as well as proficiency with email, Microsoft Office, and operations-related applications.---Experience: 24+ months retail experience including 12+ months of team leadership experience.---Physical Requirements / Working Conditions:">
• ---Must be able to lift 50 pounds.
• ---In an 8-hour work day: standing/walking 6-8 hours.
• ---Hand use: single grasping, fine manipulation, pushing and pulling.
• ---Work requires the following motions: bending, twisting, squatting and reaching.
• ---Exposure to FDA approved cleaning chemicals.
• ---Exposure to temperatures: 90 degrees Fahrenheit.
• ---Ability to work in a wet and cold environment.
• ---Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• ---Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Keywords: Whole Foods Market, Potomac , Produce Team Leader - Strategic Operations Manager, Hospitality & Tourism , Ashburn, Maryland