T-Mobile Retail Expert - Sales and Service
Company: GP Mobile
Location: Millersville
Posted on: October 18, 2024
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Job Description:
Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile
Retailer!
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-GP Mobile, is one of the largest Authorized T-Mobile Retailers in
the US!
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Seeking candidates with a hustle and ambition for unlimited
potential. -If you want to earn unlimited commissions while working
in a fun, fast-paced environment, GP Mobile is the place to be! We
have FT and PT positions available. - -Se prefieren hablantes
biling--es de espa--ol, pero no se requieren. -Why Join Our Team?
#LimitlessPotential #CareerGrowth #ConnectedCulture -
Be unstoppable with us!
Job Overview
Retail Sales Representatives (RSR) work as a member of a Retail
Team of Experts to bring the T-Mobile brand to life. They're brand
ambassadors who build energy and excitement around our products and
services. They are passionate about the connected world and thrive
in a fast-paced environment, where technology innovations, customer
needs, and the Retail experience are continuously evolving. They
immerse themselves in significant connections with our customers,
and their ability to build new and deepen existing relationships is
unmatched across the wireless industry. They continuously work to
build expertise in uncovering our customers' needs and have a
passion to educate, demonstrate and recommend device and service
solutions. This role is a learning role, where new associates are
working with their team and proactively building skills and
proficiencies. As a Retail Sales Representative, you will be
required to successfully complete new employee training.
Job Responsibilities:
Builds proficiency related to serving and selling to our customers,
while providing a world-class customer experience and building
loyalty by:
--- Helping customers pick up right where they left off in their
shopping journey, whether online, through Customer Care or
in-store.
--- Exploring individual needs and providing hands-on
demonstrations of the latest and greatest technology in-store.
--- Side-by-side selling to find personalized solutions beyond the
bare-bones device and service plan that keep our customers
connected to the people and lifestyle they love, including anything
from unique accessories cutting-edge IoT devices.
--- Approaching service and sales needs with composure, integrity,
and compassion.
Becomes skilled with and consistently uses digital tools in
interactions and onboarding to actively demonstrate:
--- How our ever-expanding coverage stacks up in our customer's
neighborhood, providing them with a lightning-fast LTE network
--- Why T-Mobile plans and services will let our customers live
unlimited, feel the love, stay connected and go further.
--- Completes training on T-Mobile in-store experience, new skills
and processes, knowledge of systems and reference resources.
--- Makes the most of their time on shift, consistently seeking out
information between customers, learning about innovations in
wireless and technology.
Establishes relationships with and partners with T-Mobile employees
across channels, including business and customer service to:
--- Collectively own the customer experience and resolve issues,
creating a seamless, run-around-free environment.
--- Successfully identify and hand off small business leads.
--- Support team initiatives and create an inclusive
environment
The experience you'll bring:
Okay. You've seen what we're looking for and you're up to the
challenge. Here's what we can offer you in exchange for your
world-class work:
Requirements:
- - - - -At least 18 years of age - - - - -Legally authorized to
work in the United States - - - - -High School Diploma or GED - - -
- -Bilingual candidates encourage to applyThis is an opportunity to
do something special and join a company revolutionizing the
wireless industry. And we couldn't do it without someone like you.
So, what do you say? Isn't it time you explored what could become
the career move of a lifetime? We invite you to apply today!
#NeverStopGrowing
GP Mobile doesn't have a corporate ladder-it's more like a jungle
gym of possibilities! We love helping our employees grow in their
careers, because it's that shared drive to aim high that drives our
business and our culture forward.
Don't meet every single requirement? Studies have shown that women
and people of color are less likely to apply to jobs unless they
meet every single qualification. At GP Mobile we are dedicated to
building a diverse, inclusive, and authentic workplace, so if
you're excited about this role but your experience doesn't align
perfectly with every qualification in the job description, we
encourage you to apply anyways. You may be just the right candidate
for this or other roles.
At GP Mobile, A T-Mobile Premium Retailer, we strongly encourage
everyone, including people of color, veterans, military spouses,
individuals with disabilities, lesbian, gay, bisexual, transgender,
queer and non-binary people, and parents to apply. We are an equal
opportunity employer and welcome everyone to our team. - -
-#GP
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Keywords: GP Mobile, Potomac , T-Mobile Retail Expert - Sales and Service, Other , Millersville, Maryland
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here to apply!
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