Deputy PM/IT O&M Lead
Company: Disability Solutions
Location: Sterling
Posted on: November 1, 2024
Job Description:
Job Description BAE Systems, a top-ten prime contractor to the
U.S. Department of Defense, enables the U.S. government to
transform data into intelligence and provides engineering,
integration and sustainment support for critical military platforms
and systems. Intelligence & Security provides services and products
to the Department of Defense, the intelligence community, federal
law enforcement officials, and troops deployed around the world.At
BAE Systems, we promote a strong, collaborative culture and provide
our employees with the tools, skills and training they need to
succeed. We are all about trust, camaraderie, and a shared ambition
to lead the world in defense technologies and national security
services. Be a part of a company that is part of the community;
driven to improve our future and protect our freedom.BAE Systems is
looking for a Deputy Program Manager who will also serve as the
O&M Lead to join our technology-based program supporting a key
government customer. As the Deputy PM/O&M Lead, you will
support the Program Manager in overseeing and leading a technical
program that delivers Model Based Systems Engineering (MBSE)
solution in the cloud, with network, security, and O&M services
across multiple classification levels in the environment. The
Deputy PM will maintain a symbiotic relationship with their
adjacent contracts and operations counterparts while working
together to support the contract overall and develop/deliver
solutions that ensure the program is performing safely, at the
requisite level of quality, on schedule, and on cost. As the
O&M Lead, you will work closely with the customer to maintain
reliable operation of an integrated digital modeling environment.
You will provide remote resolution support for TIER 1/2/3 support
of Unix/Windows workstations and servers operating in an AWS cloud,
AWS Workspaces, and stored data in support of business processing
requirements. You will support a mixed Windows/Linux server
environment using Active Directory and PKI based authentication for
Windows user workspaces and remote access. Application support
includes DOORS Requirements Management, TeamWork Cloud, system
modeling software, and Tableau. As a Technical Program Manager, you
will:
Support contract execution by
interacting directly with our team members providing customer
support to a dispersed customer baseInterface with the customer,
maintain and promote positive relationshipsDeliver contract
deliverables, including PMR, BMR, financials and other customer
status updatesPrepare program execution plans and identify
technical and business resource needsCoordinate project activities,
deliverables, and action itemsUnderstand and adhere to applicable
standards and laws, coordinating with various departments for
successful program executionAs The O&M Lead, you will lead a
team of administrators that provide Tier 1-3 System Support and
solutioning for contracted tools. Activities include:
- Understand and adhere to O&M best practices and security
requirements, coordinating with various departments for successful
program execution
- Managing customer communications and delivery of SLAs/SLOs
- Provide daily/weekly/monthly metrics on O&M tasks and
queues
- Manage the O&M team to ensure complete help desk coverage,
professional communications, and on-time delivery to meet all
stated objectives
- Provide support to IT systems including day-to-day operations,
monitoring and problem resolution for all of the
client/server/storage devices and applications
- Verify system availability with existing Enterprise tools
- Ensure systems are secure to STIG guidelines by utilizing tools
such as Nessus and HBSS
- Create, maintain operational, configuration, and other standard
operating procedures (SOPs)
- Support team in providing Linux & Window Administration
- Lead team in transitioning from on-premises to AWS cloud
environmentRequired Education, Experience, & Skills
Demonstrated ability to manage and
lead a team of 5+ Experience managing O&M teams, help desk
support, and MSP engineering work associated with the design,
development, maintenance, and testing of infrastructure for desktop
application packaging and deployment technologiesAbility to gather
data, create metrics and reporting for internal and external
leadershipAbility to represent the team and deliver status reports
to internal and external leadershipExcellent organizational and
follow through skillsExcellent communication (written and verbal)
skillsDetail oriented Ability to troubleshoot and problem
solveProficient in Microsoft Office, specifically excel and
PowerPointDoD 8570 IAT II (or better) Certification (i.e. CompTIA
Security+)Preferred Education, Experience, & Skills
PMI Certified Program Management
Professional (PMP)Master's degree in computer science, information
systems, telecommunications, or an engineering focused fieldAWS
Solution Architect Associate, or equivalentLinux System
AdministrationWindows System AdministrationIBM DOORS Requirements
ManagementEnterprise digital modeling tools (system modeling
software, TeamWork Cloud, Enterprise Architecture, etc.)SharePoint
and Project Web Access (PWA)AWS Cloud infrastructure and
workspacesPay InformationFull-Time Salary Range: $126610 -
$215270Please note: This range is based on our market pay
structures. However, individual salaries are determined by a
variety of factors including, but not limited to: business
considerations, local market conditions, and internal equity, as
well as candidate qualifications, such as skills, education, and
experience. Employee Benefits: At BAE Systems, we support our
employees in all aspects of their life, including their health and
financial well-being. Regular employees scheduled to work 20+ hours
per week are offered: health, dental, and vision insurance; health
savings accounts; a 401(k) savings plan; disability coverage; and
life and accident insurance. We also have an employee assistance
program, a legal plan, and other perks including discounts on
things like home, auto, and pet insurance. Our leave programs
include paid time off, paid holidays, as well as other types of
leave, including paid parental, military, bereavement, and any
applicable federal and state sick leave. Employees may participate
in the company recognition program to receive monetary or
non-monetary recognition awards. Other incentives may be available
based on position level and/or job specifics.About BAE Systems
Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of
BAE Systems plc, an international defense, aerospace and security
company which delivers a full range of products and services for
air, land and naval forces, as well as advanced electronics,
security, information technology solutions and customer support
services. Improving the future and protecting lives is an ambitious
mission, but it's what we do at BAE Systems. Working here means
using your passion and ingenuity where it counts - defending
national security with breakthrough technology, superior products,
and intelligence solutions. As you develop the latest technology
and defend national security, you will continually hone your skills
on a team-making a big impact on a global scale. At BAE Systems,
you'll find a rewarding career that truly makes a
difference.Intelligence & Security (I&S), based in McLean,
Virginia, designs and delivers advanced defense, intelligence, and
security solutions that support the important missions of our
customers. Our pride and dedication shows in everything we do-from
intelligence analysis, cyber operations and IT expertise to systems
development, systems integration, and operations and maintenance
services. Knowing that our work enables the U.S. military and
government to recognize, manage and defeat threats inspires us to
push ourselves and our technologies to new levels. Our Commitment
to Diversity, Equity, and Inclusion:At BAE Systems, we work hard
every day to nurture an inclusive culture where employees are
valued and feel like they belong. We are conscious of the need for
all employees to see themselves reflected at every level of the
company and know that in order to unlock the full potential of our
workforce, everyone must feel confident being their best, most
sincere self and be equipped to thrive. We provide impactful
professional development experiences to our employees and invest in
social impact partnerships to uplift communities and drive
purposeful change. Here you will find significant opportunities to
do meaningful work in an environment intentionally designed to be
one where you will learn, grow and belong.
Keywords: Disability Solutions, Potomac , Deputy PM/IT O&M Lead, Other , Sterling, Maryland
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